Facilitator s Guide to Participatory Decision Making

Facilitator s Guide to Participatory Decision Making Author Sam Kaner
ISBN-10 9781118421956
Year 2014-04-15
Pages 432
Language en
Publisher John Wiley & Sons
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Unleash the transformative power of face to face groups The third edition of this ground-breaking book continues to advance its mission to support groups to do their best thinking. It demonstrates that meetings can be much more than merely an occasion for solving a problem or creating a plan. Every well-facilitated meeting is also an opportunity to stretch and develop the perspectives of the individual members, thereby building the strength and capacity of the group as a whole. This fully updated edition of The Facilitator's Guide to Participatory Decision-Making guides readers through the struggle and the satisfaction of putting participatory values into practice, helping them to fulfill the promise of effective group decision-making. With previous editions already embraced by business and community leaders and consulting professionals around the world, this new book is even more insightful and easy to use. New for this edition: 60 pages of brand new skills and tools Many new case examples Major expansion and reorganization of the advanced sections of the book. New chapter: Teaching A Group About Group Dynamics Doubled in size: Classic Facilitator Challenges. Substantially improved: Designing Realistic Agendas – now three chapters, with wise, insightful answers to the most vexing questions about meeting design.

The Skilled Facilitator

The Skilled Facilitator Author Roger M. Schwarz
ISBN-10 9781119064411
Year 2016-10-24
Pages 408
Language en
Publisher John Wiley & Sons
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Help groups deliver results with an updated approach to facilitation and consulting The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Trainers, and Coaches, Third Edition is a fundamental resource for consultants, facilitators, coaches, trainers, and anyone who helps groups realize their creative and problem-solving potential. This new edition includes updated content based on the latest research and revised models of group effectiveness and mutual learning. Roger M. Schwarz shows how to use the Skilled Facilitator approach to: boost improvement processes such as Six Sigma and Lean, create a psychologically safe learning environment for training, and help coaches work with teams and individuals in real-time. This edition features a new chapter that explains how to facilitate virtual teams using conferencing technology. Facilitation skills are essential in many kinds of work, and if you are looking to bring your skills up to date it is critical that you rely on trusted information like the knowledge offered in this go-to reference. Develop the facilitative mentality and skills that enable you to help groups get better results, even in the most challenging situations Help groups achieve greater performances, stronger working relationships, and higher levels of individual well-being Quickly develop productive and trusting work relationships with the groups you help Establish the functions of your facilitative role Implement a research-based, systematic approach to diagnose and intervene in groups and improve their performance and results The Skilled Facilitator is a practical resource for corporate, government, non-profit, and educational practitioners, as well as graduate students in group-focused programs. This edition contains up-to-date material, based on recent studies, to help facilitators move beyond arbitrary tactics to utilize cutting edge, research-based strategies that improve group processes, relationships, mindsets, and outcomes.

Advanced Facilitation Strategies

Advanced Facilitation Strategies Author Ingrid Bens
ISBN-10 1118046765
Year 2012-07-05
Pages 272
Language en
Publisher John Wiley & Sons
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From Ingrid Bens, the author of the best-selling book Facilitating with Ease!, comes the next-step resource for project leaders, managers, community leaders, teachers, and other facilitators who want to hone their skills in order to deal with complex situations. Advanced Facilitation Strategies is a field guide that offers practical strategies and techniques for working with challenging everyday situations. These proven strategies and techniques are based on experience gleaned from hundreds of facilitated activities in organizations of all sizes and in all sectors. Both novice and seasoned facilitators who have had firsthand experience designing and leading meetings will benefit from this reality-based playbook. Advanced Facilitation Strategies is filled with the information facilitators need to Become better at diagnosing facilitation assignments and creating effective process designs Broaden their repertoire of tools to make impromptu design changes whenever they are needed Learn to be more resilient and confident when dealing with dysfunctional situations and difficult people.

Communication in Nursing

Communication in Nursing Author Julia Balzer Riley
ISBN-10 9780323354158
Year 2015-12-21
Pages 392
Language en
Publisher Elsevier Health Sciences
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Immerse yourself in the topic of communication in the workplace with an interesting conversation about the communication demands of today s nursing practice! Communication in Nursing, 8th Edition adopts a uniquely practical and personal approach, providing extensive examples, exercises, and techniques that help you understand important concepts and apply communication skills in a variety of clinical settings. With its conversational tone, this relatable text takes you beyond theory to show you how to use communication as a tool to limit stress in your nursing practice. A new "Active Learning" feature that promotes goal-directed reading, and additional QSEN exercises highlight the importance of assertive communication in promoting quality, safe care for clients all in an easy-to-read magazine layout.QSEN preface and exercises stress how communication impacts safety and quality of care."Moments of Connection" boxes highlight beneficial outcomes of successful communication and provide concrete examples of how communication techniques work.""Reflections on..."" boxes provide thoughtful summary exercises at the end of each chapter that give you a specific task to help you integrate chapter material into the broader scope of nursing practice."Wit & Wisdom" boxes present selected verses and quotations relevant to chapter topics, adding interest and humor. These boxes keep your attention by providing moments of relief from serious topics and "a-ha" moments when theory becomes linked to practice.Exercisesthroughout each chapter help you master chapter techniques and strengthen your communication skills.NEW! "Active Learning" feature in every chapter promotes active, goal-directed reading.NEW! Exercises in each chapter, including reflective journaling, remediation, online and group activities, and discussion topics, help facilitate various learning types.NEW and UPDATED! Additional QSEN exercises and an updated QSEN preface highlight the importance of assertive communication in promoting quality, safe care for clients.NEW! Discusses the importance of interprofessional education and communication in the healthcare environment.NEW! Addresses the importance of "presence" in nursing being present for clients, families, colleagues, and self. NEW! New content on healthy grief and the issues of death denial and death phobia and professional boundaries related to social media.NEW! Coverage of the most current research about the importance of self-care.NEW! Explains the importance of the concept of "the pause" in communication so you better understand how and when to use pauses. "

Facilitating with Ease Core Skills for Facilitators Team Leaders and Members Managers Consultants and Trainers

Facilitating with Ease  Core Skills for Facilitators  Team Leaders and Members  Managers  Consultants  and Trainers Author Ingrid Bens
ISBN-10 9781118181140
Year 2012-03-19
Pages 256
Language en
Publisher John Wiley & Sons
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Since the publication of the first edition of Facilitating with Ease! in 2000, this bestselling book has become the "go-to" reference for anyone who wants to become skilled in the art of facilitation. This thoroughly revised and updated third edition includes easy-to-follow instructions, techniques, and hands-on tools. Facilitating with Ease! offers the basics on running productive meetings with confidence and includes the information needed to train others to become skilled facilitators as well. Filled with dozens of exercises, surveys, and checklists that can be used to transform anyone into an effective facilitator, this revised editioncovers new topics such as: Why and when leaders should facilitate and how to manage neutrality Diversity, globalization, new technologies, and employee engagement When leaders should facilitate and when others should do it Sharing facilitation with others This new edition also includes meeting design template, surveys, and questionnaires Praise for Facilitating with Ease! "Facilitating With Ease! provides clear and effective guidelines for group facilitation. In China we are using this book to help organizations develop facilitative leaders who can successfully invoke the spirit of cooperation and team synergy." ?Ren Wei, professional facilitator, X'ian, China "Facilitating With Ease! helps beginners as well as experienced facilitators find their way among different aspects of facilitation. Easy to understand, this book provides insight into the principles of facilitation and examples of practical applications for concrete situations." ?Sieglinde Hinger, Siemens Corporation, Austria "Facilitating with Ease! is the fundamental read if you want to be an effective facilitator. We refer to it all the time and consider it a core competency for our consultants." ?Ian Madell, managing director, LEVEL5 Branded Business Advisors, Toronto, Canada "If you're only going to buy one book on facilitation, this is the one to buy! That's what we tell the managers, consultants and facilitators who attend our facilitation training programs. It's a gold mine of ideas, resources and practical tools." ?Ronnie McEwan, director, Kinharvie Institute, Glasgow, Scotland "I have been using Ingrid's materials for many years and find her books to be far above everything else out there. This latest revision builds on what was already great and will surely increase the effectiveness of any practitioner." ?Mark Vilbert, program leader, Boeing Leadership Center

Facilitating to Lead

Facilitating to Lead Author Ingrid Bens
ISBN-10 0787986445
Year 2006-09-18
Pages 176
Language en
Publisher John Wiley & Sons
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Of all the skill sets that support the shift from a traditional management role to a more collaborative approach, none is more relevant than that of the role of the facilitator. The beliefs, behaviors, and practices of facilitation are precisely what all leaders need to acquire and put into action. In Facilitating to Lead! renowned facilitation expert Ingrid Bens applies her proven concepts of facilitation to the leadership role and demonstrates that facilitation is an effective work style, not merely a meeting technique. Throughout the book, Bens outlines the organizational and personal benefits of facilitative leadership and includes useful checklists to help leaders determine the situations when facilitative leadership is most appropriate to apply. Because empowerment is a core issue in the implementation of facilitative leadership, the book presents a four-level model that reframes empowerment from a vague concept to a concrete structuring tool.

Dimensions of Adult Learning

Dimensions of Adult Learning Author Griff Foley
ISBN-10 9780335225040
Year 2004-01-01
Pages 335
Language en
Publisher McGraw-Hill Education (UK)
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Annotation. â&€&œGriff Foley has done those of us who are interested in adult learning a favourâ&€¦ Dimensions of Adult Learning provides an up-to-date, internationally relevant and comprehensive overview of an increasingly diverse field of studyâ&€¦ an ideal introduction to the field for teachers, researchers and policy-makers."Journal of Education and Work â&€&œ[The book] lives up to its ambitious name and has something to offer policy-makers and practitioners who want to take a fresh look at the expanding world of adult learning.â&€& Talisman â&€&œThis timely and valuable book makes an important contribution to our understanding of key recent developments in adult education and their significance. Reflecting the increasingly global nature of scholarship in the field, well-respected international contributors analyse issues facing practitioners today and consider how these can be most positively embraced to further the international cause of adult learning and social justice.â&€& â&€&“ Janet Hannah, University of Nottingham. This broad introduction to adult and post-compulsory education offers an overview of the field for students, adult educators and workplace trainers. The book establishes an analytical framework to emphasise the nature of learning and agency of learners; examines the core knowledge and skills that adult educators need; discusses policy, research and history of adult education, and surveys innovations and issues in adult education and learning. It also examines adult learning in different contexts: on-line learning, problem-based learning, organisational and vocational learning. Edited by internationally known academic Griff Foley, the book features chapters from leading contributors in the UK, North America, Australia and worldwide. Contributors: Damon Anderson, Francesca Beddie; Carmel Borg; Bob Boughton; Mike Brown; Shauna Butterwick; Tara Fenwick; Laurie Field; Keith Forrester; Vernon Galloway;Andrew Gonczi; Nancy Grudens-Schuck; Joce Jesson; Linda Leach; Peter Mayo; John McIntyre; Paul McTigue; Mike Newman; Tom Nesbit; Kjell Rubenson; Peter Rushbrook; Tom Sork; Barbara Sparks; Bruce Spencer; Peter Stephenson; Nelly Stromquist; Lucy Taksa; Mark Tennant; Shirley Walters; Michael Welton

Extreme Facilitation

Extreme Facilitation Author Suzanne Ghais
ISBN-10 0787975931
Year 2005-03-28
Pages 304
Language en
Publisher Jossey-Bass
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Extreme Facilitation picks up where other books on the topic leave off to present a revolutionary method that helps large, unwieldy, adversarial, and apparently dysfunctional groups achieve consensus and reach objectives on divisive and contentious issues no matter how long the group has been struggling. Throughout the book, expert facilitator Suzanne Ghais shows how extreme facilitation - which puts on the emphasis on creativity, flexibility, and customization - can change how group members interact with one another and how participants view the issues even in the most challenging and exceptionally difficult situations. Extreme Facilitation covers the preparatory phases of the process, including assessment, convening, and contracting. Ghais also offers vital information on process design and tips for handling situations that many facilitators find particularly challenging.

Making Questions Work

Making Questions Work Author Dorothy Strachan
ISBN-10 9781118047279
Year 2011-01-06
Pages 272
Language en
Publisher John Wiley & Sons
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This book is an invaluable desk reference for facilitators, leaders, coaches and anyone who wants to engage in more effective learning and decision-making conversations. It offers over 1700 rich questions that you can borrow or adapt to improve your inquiry skills, and provides clear frameworks that point to when, where, and why particular questions are most useful.

Transformational Strategy

Transformational Strategy Author Bill Staples
ISBN-10 9781475968408
Year 2013-01-31
Pages 300
Language en
Publisher iUniverse
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Tried and tested practical wisdom about participatory, long range and strategic planning. In rapidly changing, complex landscapes organization leaders need concrete plans not simplistic advice. Reactive plans often entrench the problem. But when many minds focus together a new array of ideas and options can generate profound insight, creative strategy and high resolve in the whole group. What can leaders, consultants and facilitators do to ensure this happens? As a master practitioner of ICA’s Technology of Participation (ToPTM) Bill Staples fully illustrates the breadth and depth of the transformation that comes from fully engaging people in the decisions that affect their work and lives. This book pulls back the veil on today’s most powerful facilitation and reveals transformational philosophy, methods and tools used around the world. ToP practitioners will especially benefit from the case studies and detailed procedures that launch organizational transformation. There are few organizations that have contributed so much to the improvement of group problem solving and decision-making as the Institute of Cultural Affairs. Over the past 25 years, its Technology of Participation has become known the world over and is applied in every sector of society. This book provides a thorough introduction to ToP including its background, purpose, methods, and applications. Bill Staples integrates and presents this information in a way that makes it accessible to anyone concerned with engaging people in effective problem solving and decision-making. —Sandy Schuman, author of Creating a Culture of Collaboration: The International Association of Facilitators Handbook and The Handbook for Working with Difficult Groups: How They Are Difficult, Why They Are Difficult and What You Can Do About It ICA is truly one of the pioneers of the participatory approach to planning and deliberation. Its commitment to participatory, democratic values is authentic and trustworthy. —Sam Kaner, author

Collaborative Leadership in Action

Collaborative Leadership in Action Author Patrick Sanaghan
ISBN-10 9781599962528
Year 2011
Pages 271
Language en
Publisher Human Resource Development
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he heart of the book is a collection of collaborative meeting designs to help you work through the myriad of details involved in organizing meetings that achieve your desired outcome. Each collaborative meeting design is graphically illustrated and includes level of difficulty, time required, materials and space needs, number of participants and specific facilitation instructions

Virtuous Meetings

Virtuous Meetings Author Karl Danskin
ISBN-10 9781118573457
Year 2014-08-12
Pages 352
Language en
Publisher John Wiley & Sons
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Technology + Design leads to breakthrough in large meeting productivity Virtuous Meetings: Technology + Design for High Engagement in Large Groups breaks out of the confines of the meeting room to show the reader what is possible when you need to get large groups of people talking and making decisions together. The book shows that it is possible to achieve effective outcomes in large, important meetings – the kind of meetings that most organizations rely upon for aligning their leaders with strategy or managing change, innovation, and crises. When it matters most what the participants are thinking—even thousands of them at once, who may be in the room, at satellite locations or on laptops at home—this book liberates meeting designers from traditional assumptions and business-as-usual Q&A and discussion tactics with an approach for hearing and working with the contributions of all participants, live. From the Introduction, "Virtuous Meetings is a simple notion—give participants back their voice, and enable them to generate ideas, solutions and understandings that move the whole group, no matter how large, forward together." The book shows how meetings can be virtuous in intent as well as design, and how technology can help in this work. The book shows the reader how to use Virtuous Meeting Cycles, in which all participants' voices are heard, and shared understanding is generated, which in turn is used by participants, as a group, to generate plans and solutions, over which all feel a sense of ownership. As participants and leaders see the value of the outcomes of their interactions, their trust in each other, in the process, and intent to do good increases. With an increase in trust, the engagement becomes fuller and more robust. And so each revolution of the cycle continues... The book shows how to choose, anchor, design, facilitate, and scale virtuous meetings. In each part, the authors speak from the front lines—from experiences with clients and their critically important large meetings. The "View from Inside the Meeting" and Case Story features of the book share important lessons from some of the authors' most memorable engagements. Author Karl Danskin is an authority on psychology and group energetics. Lenny Lind is a pioneer in the field of technology-assisted group process and is a co-author of Facilitator's Guide to Participatory Decision-Making, by Sam Kaner, et al. Together, they draw on the collected experiences of over two decades of consulting to multinational corporations, having supported thousands of top-level client meetings, to share a methodology proven to engage participants like never before. Topics include: A new model for thinking about large meetings: Two levels of participant experience – table group, and whole group Exploring the "meta-conversations" that virtuous meetings enable Introducing the Virtuous Engagement Cycle The heart of virtuous meeting design: The Design Team The critical roles in a virtuous meeting An expanded view of (and platform for) leadership Participant-centered meetings of the future Virtuous Meetings is a comprehensive guide to getting the best out of large, strategically important meetings.

Designing the Conversation

Designing the Conversation Author Russ Unger
ISBN-10 9780133154719
Year 2013-02-19
Pages 264
Language en
Publisher New Riders
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Facilitation skills are the foundation of every successful design practice, yet training on this core competency has been largely unavailable—until now. Designing the Conversation: Techniques for Successful Facilitation is a complete guide to developing the facilitation skills you need to communicate effectively and design fully engaging experiences. Learn to take control as Russ Unger, Brad Nunnally, and Dan Willis show you how to use your skills as a facilitator to deftly extract information from different types of people in various scenarios and address any problems and needs that arise along the way. With this book, you will learn how to: Bring together different cross-functional project teams, stakeholders, and clients while balancing their needs, goals, and requirements with those of users Prepare for activities through agenda setting, planning for different types of personalities, and identifying the method of practicing that works best for you Perform group facilitation in workshops, brainstorming sessions, and focus groups Manage individual facilitation activities through interviews, usability testing, sales calls, and mentoring Conduct one-to-many facilitation activities such as presentations, virtual seminars, and lectures Understand how to manage Q & A from audiences of all sizes

Visual Meetings

Visual Meetings Author David Sibbet
ISBN-10 0470945400
Year 2010-08-26
Pages 288
Language en
Publisher John Wiley & Sons
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Use eye-popping visual tools to energize your people! Just as social networking has reclaimed the Internet for human interactivity and co-creation, the visual meetings movement is reclaiming creativity, productivity, and playful exchange for serious work in groups. Visual Meetings explains how anyone can implement powerful visual tools, and how these tools are being used in Silicon Valley and elsewhere to facilitate both face-to-face and virtual group work. This dynamic and richly illustrated resource gives meeting leaders, presenters, and consultants a slew of exciting tricks and tools, including Graphic recording, visual planning, story boarding, graphic templates, idea mapping, etc. Creative ways to energize team building, sales presentations, staff meetings, strategy sessions, brainstorming, and more Getting beyond paper and whiteboards to engage new media platforms Understanding emerging visual language for leading groups Unlocking formerly untapped creative resources for business success, Visual Meetings will help you and your team communicate ideas more effectively and engagingly.