Pour Your Heart Into It

Pour Your Heart Into It Author Howard Schultz
ISBN-10 9781401304928
Year 2012-05-22
Pages 368
Language en
Publisher Hachette UK
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In Pour Your Heart Into It, CEO Howard Schultz illustrates the principles that have shaped the Starbucks phenomenon, sharing the wisdom he has gained from his quest to make great coffee part of the American experience. The success of Starbucks Coffee Company is one of the most amazing business stories in decades. What started as a single store on Seattle's waterfront has grown into a company with over sixteen hundred stores worldwide and a new one opening every single business day. Just as remarkable as this incredible growth is the fact that Starbucks has managed to maintain its renowned commitment to product excellence and employee satisfaction. Marketers, managers, and aspiring entrepreneurs will discover how to turn passion into profit in this definitive chronicle of the company that "has changed everything... from our tastes to our language to the face of Main Street" (Fortune).

The Virgin Way

The Virgin Way Author Richard Branson
ISBN-10 9783864702662
Year 2015-05-28
Pages 352
Language de
Publisher books4success
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Ein Buch über Menschenführung von jemandem, der offen zugibt, dass er in seinem ganzen Leben noch nie ein Buch über Menschenführung gelesen hat. In über 40 Jahren als Geschäftsmann hat sich Richard Branson vor keiner Herausforderung gedrückt und es zum Ritter und Milliardär gebracht. In seinem neuen Buch gewährt er dem Leser Einblicke in seinen Führungsstil. Der ist wie er selbst: hemdsärmelig und ganz anders als erwartet. Spaß, Familie, Begeisterung und die aussterbende Kunst des Zuhörens sind Schlüsselkomponenten dessen, was Bransons Mitarbeiter mit einem Lächeln immer als "The Virgin Way" beschreiben. Ein Führungsratgeber für die Herausforderungen unserer Zeit.

Onward

Onward Author Howard Schultz
ISBN-10 9783527506354
Year 2011
Pages 453
Language de
Publisher John Wiley & Sons
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Starbucks kann seit 1982 (dem Einstieg von Howard Schultz) ein rapides Wachstum vorweisen. So eröffneten weltweit immer mehr Filialen, in denen Kunden mit Kaffee und anderen Getränken versorgt wurden. Aber genau dieses "schneller, höher, weiter!" führte zu dem Problem, dass Starbucks seine Seele, sein typisches Flair zu verlieren begann. Die Coffee Houses, die sich immer gerühmt hatten, für jeden Kunden der drittwichtigste Platz im Leben nach dem eigenen Zuhause und der Arbeit zu sein, verkamen immer mehr zu Filialen jeder x-beliebigen Fastfood-Kette. Ein Grund für Howard Schultz, 2008 auf den Posten des CEO zurückzukehren, den er fast 8 Jahre zuvor verlassen hatte. Schon in einem öffentlich bekannt gewordenen Memo vom Februar 2007 hatte Schultz bemängelt, dass die "Romantik verschwunden sei" und dass es unbedingt nötig ist wieder "zum Kern zurückzukehren" und "das Erbe, die Tradition und die Leidenschaft für die wahre Starbucks-Erfahrung wieder hervorzurufen". Nun hat Schultz das geschafft, was ihm niemand zugetraut hätte: Er hat Starbucks zurück zu seinen Kernwerten geführt und somit wieder die Innovation ermöglicht, die für ein Überleben in dem sich schnell entwickelnden Kaffeemarkt nötig ist. Mit viel Leidenschaft und einem ausgeklügelten Plan brachte Schultz das Unternehmen wieder auf die Erfolgsspur - trotz vieler interner Widerstände und der allgemeinen Wirtschaftskrise. Dieses Buch beinhaltet die außergewöhnliche Geschichte dieser Transformation. Howard Schultz bietet dem Leser einen vertraulichen Einblick in seine tagtäglichen Entscheidungen: von nicht-öffentlichen Planungssitzungen in Seattle, bis hin zu Gesprächen mit Kaffeebauern in Ruanda und Präsentationen vor Investoren in New York während der größten wirtschaftlichen Tumulte der Finanzkrise. "Onward" ist mehr als ein einfaches Businessbuch. Äußerst inspirierend und unerwartet offen lässt uns Schultz an der Entwicklung von Starbucks teilhaben: dramatisch, emotional und so spannend wie ein Roman!

Quicklet on Howard Schultz s Pour Your Heart into It How Starbucks Built a Company One Cup at a Time CliffNotes like Book Summary and Analysis

Quicklet on Howard Schultz s Pour Your Heart into It  How Starbucks Built a Company One Cup at a Time  CliffNotes like Book Summary and Analysis Author Michelle Fogus
ISBN-10 9781614646778
Year 2012-07-30
Pages 34
Language en
Publisher Hyperink Inc
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ABOUT THE BOOK Coffee without people is a theoretical construct. People without coffee are somewhat diminished as well.” Dave Olsen, as quoted by Howard Schultz The Starbucks story is a contemporary fairy tale beloved by investors and latte-lovers alike . Once upon a time, it goes, there was a charming little store near Seattle’s Pike Place Market, with an old wooden counter and some coffee bins. A very few discriminating coffee drinkers bought their beans there. Ten years later, it was . . . well, five stores that sold high-quality bulk coffee beans to a few more discriminating coffee drinkers. Then Howard Schultz entered the picture. Today Starbucks has over 16,000 stores: But more than that, it’s the very seat of coffee magic. Starbucks changed the way Americans talk about and experience coffee. And Howard Schultz is the wizard who made it happen. In Pour Your Heart into It, Schultz tells the story of how a unique business philosophy shaped Starbucks from the mid-’80s into the mid-’90s, transforming not only the coffee experience in America, but the business landscape as well. It’s a philosophy built around a couple of core ideas:every business should “stand for something”—in this case, the uncompromising quality of the coffee, anda business can treat its employees with respect, and take care of its employees, and still be highly successful; and in fact, it’s the only right way to succeed, according to Schultz. It’s clear that Schultz hopes to inspire other corporate leaders with this book. It’s less a prescription for success than an exhortation to corporate America: Hey, have a heart! Stop treating employees purely as an expense that detracts from the bottom line and start understanding that they are the business in a very real sense. A business that invests in its employees and treats them well will see them become enthusiastic “ambassadors.” If you take it a step further, as Starbucks did, and give them an actual ownership stake in the company, they will work as hard as they can to make sure it succeeds. EXCERPT FROM THE BOOK We gradually accepted the fact that we had to adapt the store to our customers’ needs,” he says, and learn how to balance customer requests and desires with his vision—but at the same time, not make too many compromises and wind up diluting the integrity of either the coffee itself or the romance of the coffee experience. In 1987, not long after Schult opened his third Il Giornale store, Jerry Baldwin and Gordon Bowker decided to sell Starbucks. Bowker was ready to focus on other things, and Baldwin felt he needed to focus on running Peet’s. To Schultz it was fate: of course he would buy Starbucks. But some of his investors came up with their own plan to buy it and, he was convinced, give him a much smaller role. Schult had to go to his remaining investors with an alternate plan. Most of them bought in, and soon he had the money needed to purchase Starbucks. A mere five years after moving to Seattle to work on marketing for Starbucks, Howard Schultz had become its owner, and there were no longer any barriers to his vision of grand expansion. PART TWO: REINVENTING THE COFFEE EXPERIENCE: The private years, 1987-1992 Act Your Dreams with Open Eyes When Schultz stepped back into Starbucks, this time in his new role as owner, one of the biggest challenges facing him was poor morale. He knew that addressing it had to be his first task. But he also needed to hire more experienced management: both he and Dave Olsen (who had been managing the Il Giornale stores) had limited experience, and certainly wouldn’t be able to handle the planned expansion to 125 new stores over the next five years. Meanwhile, with the merging of Il Giornale and Starbucks, there was also an opportunity to revisit the logo. Buy the book to continue reading!

Mein Leben ohne Gestern

Mein Leben ohne Gestern Author Lisa Genova
ISBN-10 3785760167
Year 2010-09-30
Pages 320
Language de
Publisher BASTEI LÜBBE
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Anrührend, beängstigend und doch voller Hoffnung: Mein Leben ohne Gestern erzählt die bewegende Geschichte einer Frau, die sich von der eigenen Vergangenheit verabschieden muss, um einer Zukunft entgegenzusteuern, in der vieles nicht mehr da ist und etwas doch bleibt.

Winning

Winning Author Jack Welch
ISBN-10 9783593396842
Year 2014-03-01
Pages 400
Language de
Publisher Campus Verlag
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Jack Welch ist die größte lebende Managementlegende. General Electric wurde unter seiner Führung eines der erfolgreichsten Unternehmen der Welt. In »Winning« gibt er sein fundiertes Wissen weiter – handfeste, erprobte und garantiert wirksame Methoden – die ihn bis heute weltweit einflussreich machen. Welch verrät, was zu tun ist, um als Manager außergewöhnlich erfolgreich zu werden. »Sie werden nie wieder ein anderes Managementbuch benötigen!« Warren Buffett

The Logic of Incarnation

The Logic of Incarnation Author Neal DeRoo
ISBN-10 9781630877385
Year 2009-01-01
Pages 252
Language en
Publisher Wipf and Stock Publishers
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With his Logic of Incarnation, James K. A. Smith has provided a compelling critique of the universalizing tendencies in some strands of postmodern philosophy of religion. A truly postmodern account of religion must take seriously the preference for particularity first evidenced in the Christian account of the incarnation of God. Moving beyond the urge to universalize, which characterizes modern thought, Smith argues that it is only by taking seriously particular differences--historical, religious, and doctrinal--that we can be authentically religious and authentically postmodern. Smith remains hugely influential in both academic discourse and church movements. This book is the first organized attempt to bring both of these aspects of Smith's work into conversation with each other and with him. With articles from an internationally respected group of philosophers, theologians, pastors, and laypeople, the entire range of Smith's considerable influence is represented here. Discussing questions of embodiment, eschatology, inter-religious dialogue, dogma, and difference, this book opens all the most relevant issues in postmodern religious life to a unique and penetrating critique.

No B S Price Strategy

No B S  Price Strategy Author Dan S. Kennedy
ISBN-10 9781613080245
Year 2011-05-02
Pages 288
Language en
Publisher Entrepreneur Press
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Millionaire maker Dan S. Kennedy and pricing/marketing strategist Jason Marrs empower small business owners to take control of their profits by taking charge of the source: their price. Entrepreneurs are dared to re-examine their every belief about pricing and take a more creative, bold approach, using price to their extreme advantage and allowing them to be as profitable as possible. Liberating small business owners from all fear and timidity toward pricing, Kennedy and Marrs teach small business owners uncover how to avoid the 9 ultimate price and fee failures including excess concern about competitors’ lower prices, attracting customers who buy by price, and not offering premium pricing options. They also reveal how to discount without damage, the secret to price elasticity, how to break free from the price-product link, and, most importantly, how to set prices for the greatest profits. • Kennedy and Marrs disclose little-known revelations about the power of pricing including: • the 9 ultimate price and fee failures • the trick behind discounting without devaluing • the 5 price-related propositions to be concerned with • the million-dollar secret behind “FREE” • how to win price wars with competitors • Includes access to price strategy support tools at www.simplepricingsystem.com • Covers pricing strategies specific to recessions

The Creator s Code

The Creator s Code Author Amy Wilkinson
ISBN-10 9781451666090
Year 2015-02-17
Pages 240
Language en
Publisher Simon and Schuster
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Based on in-depth interviews with more than 200 leading entrepreneurs, a lecturer at the Stanford Graduate School of Business identifies the six essential disciplines needed to transform your ideas into real-world successes. Each of us has the capacity to spot opportunities, invent products, and build businesses—even $100 million businesses. How do some people turn ideas into enterprises that endure? Why do some people succeed when so many others fail? The Creator’s Code unlocks the six essential skills that turn small notions into big companies. This landmark book is based on 200 interviews with today’s leading entrepreneurs including the founders of LinkedIn, Chipotle, eBay, Under Armour, Tesla Motors, SpaceX, Spanx, Airbnb, PayPal, Jetblue, Gilt Groupe, Theranos, and Dropbox. Over the course of five years, Amy Wilkinson conducted rigorous interviews and analyzed research across many different fields. From the creators of the companies ranging from Yelp to Chobani to Zipcar, she found that entrepreneurial success works in much the same way. Creators are not born with an innate ability to conceive and build $100 million enterprises. They work at it. They all share fundamental skills that can be learned, practiced, and passed on. The Creator’s Code reveals six skills that make creators of all kinds of endeavors breakthrough. These skills aren’t rare gifts or slim chance talents. Entrepreneurship, Wilkinson demonstrates, is accessible to everyone.

Passionate and Profitable

Passionate and Profitable Author Lior Arussy
ISBN-10 9780471721345
Year 2005-04-01
Pages 224
Language en
Publisher John Wiley & Sons
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"I’ve always said that education without execution is just entertainment – and Lior illustrates this beautifully in his book. It is important to learn HOW to implement a successful Customer focus strategy and you need knowledge and process to do it well. Read this book and learn."--Tim Sanders, Author of "Love is The Killer App" "Lior brings original thought to the world of business, ideas drawn from reality, based on solid observations with the clear objective of helping people make money. Read this and profit."--Jerry Vass, Author of "Soft Selling in A Hard World" and President Vass Consulting "You might not like this book. It's not filled with easy shortcuts and feel-good platitudes. BUT, when you're ready to walk the walk and not just talk the talk) about treating your customers right and growing your business, Lior's book is a fine place to start down that rarely-followed, very profitable path."--Seth Godin Author, Purple Cow & Free Prize Inside "Lior Arussy is a true customer advocate. This book is a must-read for anyone who knows that the only sustainable competitive advantage is to create a unique and meaningful customer experience."--Ginger Conlon, Editor-in-Chief, CRM magazine According to Strativity's 2003 CEM global study, 45% of executives surveyed do not believe they deserve the customer’s loyalty. Following a decade of customer-centric books, the market is in a state of crises with over 50% customer focused projects fail. Passionate and Profitable is a new book that takes a critical look at the state of the companies’ commitment to customers and exposes the fatal mistakes companies make and the lip service they pay to their customers. Full of examples and statistics, Passionate and Profitable argues that customer strategies success depends on making serious tough choices and not cosmetic works. It is those tough trade offs that will help companies unleash their passion for customers and in return, increase their profitability and sales.

Thrive

Thrive Author Arianna Huffington
ISBN-10 9780804140850
Year 2014-03-25
Pages 352
Language en
Publisher Harmony
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In Thrive, Arianna Huffington makes an impassioned and compelling case for the need to redefine what it means to be successful in today's world. Arianna Huffington's personal wake-up call came in the form of a broken cheekbone and a nasty gash over her eye--the result of a fall brought on by exhaustion and lack of sleep. As the cofounder and editor-in-chief of the Huffington Post Media Group--one of the fastest growing media companies in the world--celebrated as one of the world's most influential women, and gracing the covers of magazines, she was, by any traditional measure, extraordinarily successful. Yet as she found herself going from brain MRI to CAT scan to echocardiogram, to find out if there was any underlying medical problem beyond exhaustion, she wondered is this really what success feels like? As more and more people are coming to realize, there is far more to living a truly successful life than just earning a bigger salary and capturing a corner office. Our relentless pursuit of the two traditional metrics of success--money and power--has led to an epidemic of burnout and stress-related illnesses, and an erosion in the quality of our relationships, family life, and, ironically, our careers. In being connected to the world 24/7, we're losing our connection to what truly matters. Our current definition of success is, as Thrive shows, literally killing us. We need a new way forward. In a commencement address Arianna gave at Smith College in the spring of 2013, she likened our drive for money and power to two legs of a three-legged stool. They may hold us up temporarily, but sooner or later we're going to topple over. We need a third leg--a third metric for defining success--to truly thrive. That third metric, she writes in Thrive, includes our well-being, our ability to draw on our intuition and inner wisdom, our sense of wonder, and our capacity for compassion and giving. As Arianna points out, our eulogies celebrate our lives very differently from the way society defines success. They don't commemorate our long hours in the office, our promotions, or our sterling PowerPoint presentations as we relentlessly raced to climb up the career ladder. They are not about our resumes--they are about cherished memories, shared adventures, small kindnesses and acts of generosity, lifelong passions, and the things that made us laugh. In this deeply personal book, Arianna talks candidly about her own challenges with managing time and prioritizing the demands of a career and raising two daughters--of juggling business deadlines and family crises, a harried dance that led to her collapse and to her "aha moment." Drawing on the latest groundbreaking research and scientific findings in the fields of psychology, sports, sleep, and physiology that show the profound and transformative effects of meditation, mindfulness, unplugging, and giving, Arianna shows us the way to a revolution in our culture, our thinking, our workplace, and our lives.