The Bitchy Waiter

The Bitchy Waiter Author Darron Cardosa
ISBN-10 1454917245
Year 2016-04-05
Pages 224
Language en
Publisher Sterling
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At some point in their lives, millions of people have waited tables. And many remain haunted by nightmare scenarios where they are the sole server in a packed restaurant. For all those disenchanted current and former food service employees, Darron Cardosa (a.k.a. the Bitchy Waiter) has your back. Since 2008 he s vented his frustrations about everything from entitled has-beens to what "really" goes on in that fancy restaurant in a popular blog. A snarky mix of Sedaris, Bourdain, Bombeck, and Mo Rocca, Cardosa distills 30 years of food service into dark, funny tales that anyone who worked in the industry will relate to."

How May We Hate You

How May We Hate You Author Anna Drezen
ISBN-10 9780553448351
Year 2016-05-17
Pages 144
Language en
Publisher Potter Style
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Most people think hotel employees are effortlessly cheerful, naturally helpful, and genuinely like their work. Most people are wrong. Find out what really goes on in the world of hospitality with this hilarious book full of funny and absurd stories, anecdotes told in dialogue, factoids, and hoax pop quizzes by two veteran concierges who paid their way while working at a combined 50 hotels in and around Times Square. They are very pleased to help you learn: · The Truth About Bed Bugs · The Mythology of “Loyalty Programs” · The 411 on Hotel Residents · And so much more Filled with photographs and infographics, How May We Hate You? is both romp and commentary on the hospitality industry and life behind the nametag.

Heads in Beds

Heads in Beds Author Jacob Tomsky
ISBN-10 9780385535649
Year 2012-11-20
Pages 304
Language en
Publisher Anchor
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In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

Keep the Change

Keep the Change Author Steve Dublanica
ISBN-10 9780062020130
Year 2010-11-02
Pages 320
Language en
Publisher Harper Collins
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In the irreverent spirit of A.J. Jacobs and Michael Moore, Keep the Change by Steve Dublanica is a pavement-pounding exploration of tipping, a huge but neglected part of the American economy—the hilarious and eye-opening follow-up to his smash-hit New York Times bestseller Waiter Rant. Subtitled “A Clueless Tipper’s Quest to Become the Guru of the Gratuity,” Keep the Change follows the popular blogger known as “the Waiter” from restaurant to casino to strip club and beyond as he explores what to tip and how tipping truly plays out in practice in a series of candid, funny, and sometimes uproariously cringe-inducing adventures.

Restaurant Babylon

Restaurant Babylon Author Imogen Edwards-Jones
ISBN-10 9781448111374
Year 2013-07-18
Pages 384
Language en
Publisher Random House
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What makes a restaurant hot? Whose name do you need to drop to get a table? Why is one place booked solid for the next nine months while somewhere equally delicious is as empty and inhospitable as the Gobi desert? Welcome to the restaurant business, where the hours are punishing, the conditions are brutal and the Chef's Special has been languishing at the back of the fridge for the past three days. This is an industry plagued with obsessives. Why else do some chefs drive themselves crazy in pursuit of elusive Michelin stars, when in reality all they're doing is 'making someone else's tea'? Nothing is left to chance: the lighting, the temperature or even the cut of the salmon fillet. There's even a spot of psychology behind the menu. What do they want you to order? What makes them the most money? And why should you really hold back on those side dishes? In Restaurant Babylon, Imogen Edwards-Jones and her anonymous industry insider lift the lid on all the tricks of the food trade and what really makes this £90 billion a year industry tick. So please do sit down, pour yourself some heavily marked-up wine and make yourself comfortable (although we'll need that table back by 8.30 sharp).

Concierge Confidential

Concierge Confidential Author Michael Fazio
ISBN-10 1429929294
Year 2011-02-01
Pages 288
Language en
Publisher St. Martin's Press
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New York City's top concierge gives up a keyhole view into the luxe hotel rooms, private dining and dressing rooms of the ridiculous, rich and demanding Michael Fazio is the ultimate behind-the-scenes support man. Want two orchestra tickets to the Broadway musical that just won the Tony? Call Fazio. How about an upgrade to first class on an overbooked overnight flight to Tokyo? Call Fazio. Or a roomful of fresh hydrangeas—in winter? That's right. Call Fazio. From his early start as the harried and neglected personal assistant to a typical L.A. casting agent, Fazio took what he learned there and moved into concierge work at New York City's Intercontinental Hotel, where he was eventually able to parlay his services into a large and successful business of his own. In Concierge Confidential, Fazio reveals the behind-thescenes madness that goes into getting the rich and famous what they want, and shares some great insider knowledge on how to get access to the unattainable without making the concierge, waiters and other service people crazy. A few of Fazio's tips include: • When and how much to palm in tips • How to get a seat or ticket to the hottest thing in town • How to avoid being labeled a rube the minute you walk through the door • How you can become your favorite store or restaurant's most beloved customer • And much more

Writing to Save a Life

Writing to Save a Life Author John Edgar Wideman
ISBN-10 9781501147289
Year 2016-11-15
Pages 208
Language en
Publisher Simon and Schuster
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Wideman "traces the life of the father of iconic civil rights martyr Emmett Till--a man who was executed by the Army ten years before Emmett's murder--presenting an ... exploration of individual and collective memory in America by one of the most formidable black intellectuals of our time"--Amazon.com.

Earn More Tips on Your Very Next Shift

Earn More Tips on Your Very Next Shift Author Steve DiGioia
ISBN-10 0989070204
Year 2013-02-22
Pages 94
Language en
Publisher Steve Digioia
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***Customer Service Training Through The Eyes, and Motivations, of a Waiter*** Waiters, are you tired of working your butt off in restaurant after restaurant and never really making the money you deserve? Are you tired of not getting the BIG tips you want? Tips of 20% or more on every table? So what are you going to do about it? This is the book you must have to earn more tips, bigger tips, tips that will change your life! Don't you want that? I won't waste your time telling you to crouch down table-side when you take the orders. I won't tell you to lightly touch the guest sometime during their meal, nor to give a mint or piece of candy to the guest when you present the check. This is the nonsense I read from other "experts" in the field of making bigger tips. This is insulting and demeans the professionalism of thousands of experienced waiters. Remember: Only by making your guests feel special, feel as if THEIR enjoyment is YOUR primary concern, will you make the big tips. All else is not important.

Waiting

Waiting Author Debra Ginsberg
ISBN-10 9780061760235
Year 2009-10-13
Pages 320
Language en
Publisher Harper Collins
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A veteran waitress dishes up a spicy and robust account of life as it really exists behind kitchen doors. Part memoir, part social commentary, part guide to how to behave when dining out, Debra Ginsberg's book takes readers on her twentyyear journey as a waitress at a soap-operatic Italian restaurant, an exclusive five-star dining club, the dingiest of diners, and more. While chronicling her evolution as a writer, Ginsberg takes a behind-the-scenes look at restaurant life-revealing that yes, when pushed, a server will spit in food, and, no, that's not really decaf you're getting-and how most people in this business are in a constant state of waiting to do something else.

Stand Up Comedy

Stand Up Comedy Author Judy Carter
ISBN-10 9780307575203
Year 2010-03-03
Pages 240
Language en
Publisher Dell
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All the world loves a clown and whether you want to clown around at parties or make a living as a standup comic, comedian Judy Carter can show you how to "do" comedy.

Tales from the Back Row

Tales from the Back Row Author Amy Odell
ISBN-10 9781476749754
Year 2015-09-01
Pages 240
Language en
Publisher Simon and Schuster
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Funny and fearless, Tales from the Back Row is a keenly observed collection of personal essays about what it’s really like to be a young woman working in the fashion industry. In Tales from the Back Row, Cosmopolitan.com editor Amy Odell takes readers behind the stage of New York’s hottest fashion shows to meet the world’s most influential models, designers, celebrities, editors, and photographers. But first, she has to push her way through the crowds outside, where we see the lengths people go to be noticed by the lurking paparazzi, and weave her way through the packed venue, from the very back row to the front. And as Amy climbs the ladder (with tips about how you can, too), she introduces an industry powered by larger-than-life characters: she meets the intimidating Anna Wintour and the surprisingly gracious Rachel Zoe, not to mention the hilarious Chelsea Handler, and more. As she describes the allure of Alexander Wang’s ripped tights and Marchesa’s Oscar-worthy dresses, Amy artfully layers in something else: ultimately this book is about how the fashion industry is an exaggerated mirror of human fallibility—reflecting our desperate desire to belong, to make a mark, to be included. For Amy is the first to admit that as much as she is embarrassed by the thrill she gets when she receives an invitation to an exclusive after-party, she can’t help but RSVP “yes.”

Hotel Babylon

Hotel Babylon Author Imogen Edwards-Jones
ISBN-10 9781446497739
Year 2011-11-30
Pages 352
Language en
Publisher Random House
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'Something strange occurs to guests as soon as they check in. Even if in real life they are perfectly well-mannered, decent people with proper balanced relationships, as soon as they spin through the revolving hotel doors the normal rules of behaviour no longer seem to apply.' All of the following is true.Only the names have been changed to protect the guilty. All the anecdotes, the stories, the characters, the situations, the highs, the lows, the scams, the drugs, the misery, the love, the death and the insanity are exactly as was told by Anonymous - someone who has spent his whole career working in hotels at the heart of London's luxury hotel industry. However, for legal reasons, the stories now take place in a fictitious hotel known as Hotel Babylon. More than a decade is compressed into a day. Everything else is as it should be. The rich spend money, the hotel makes money and the chambermaids still fight the bellboys over a two-pound coin.It's just another twenty-four hours in an expensive London hotel.

Sugar s Life in the Hood

Sugar s Life in the Hood Author Sugar Turner
ISBN-10 0292701950
Year 2003-09-01
Pages 267
Language en
Publisher University of Texas Press
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A former welfare mother chronicles her experiences living in the inner city, juggling welfare, sketchy jobs, tumultuous relationships, and motherhood, while trying to steer clear of the ravages of drug addiction and prostitution.

Waiter Rant

Waiter Rant Author Waiterrant
ISBN-10 1848540183
Year 2009-07-01
Pages 320
Language en
Publisher John Murray Publishers
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Chinese edition of Waiter Rant: Thanks for the Tip - Confessions of a Cynical Waiter. The would-be priest turned waiter is given us diners the real picture of what goes on behind the dining room and how customers are treated by the wait staff - without the customer's knowledge, of course. The book, original a blog, is funny, zany, and with the best tips every diner should heed. In Traditional Chinese. Distributed by Tsai Fong Books, Inc.